earthing warranty setup instructions
Earthing products come with a 1-year warranty against manufacturer defects. For replacement or refunds caused by a manufacturing defect, please call Customer Support at 1-888-223-8454 to receive your RMA (Return Merchandise Authorization) number. To return your product, please email us with your order number at helpearthing.com and a RMA number with return instructions will be provided. All returns must have an RMA number. Please write your RMA number on the outside box containing the items. Items must be returned within 30 days of receiving the RMA number.
Warranty Coverage
All Earthing and Ground Therapy products come with a one-year warranty against manufacturer defects. This warranty covers defects in materials and workmanship that prevent the product from functioning as intended. It does not cover cosmetic imperfections that may appear after normal use and washing, as long as they do not affect the product’s Earthing effectiveness. This warranty also does not cover damage caused by misuse, neglect, or accidents.
To benefit from this warranty, you must register your product with Earthing. You can do this by visiting the Earthing website and filling out a simple registration form. Once you have registered your product, you will receive a free UK Power Socket Tester / US Outlet Tester for qualifying grounding sheet products.
If you believe that your Earthing product is defective, please contact Earthing Customer Support. They will be able to help you determine if your product is covered by the warranty and guide you through the return process.
Return Process
To initiate a return, please contact Earthing Customer Support via email at inea.ca or by phone at 1-877-819-1968. Provide your order number and a brief explanation of the reason for the return. Earthing Customer Support will then issue you with an RMA number (Return Merchandise Authorization Number). Returns will not be accepted without an RMA number.
Once you have received your RMA number, carefully repackage the item in its original packaging, if possible. Include a copy of your RMA number and a note explaining the reason for the return. Ship the item back to Earthing at the address provided by Customer Support. Any shipping costs are non-refundable.
Earthing will inspect the returned item and determine if it is eligible for a repair or replacement. If the item is determined to be defective, Earthing will repair or replace it at no cost to you. If the item is not covered by the warranty, you will be notified and given the option to have it repaired at your expense or to receive a refund for the item.
Warranty Registration
Registering your Earthing product is a simple process that helps ensure you receive the full benefits of your warranty. To register your purchase, visit the Earthing website and locate the warranty registration form. You will need to provide your name, email address, order number, and the date of purchase. Once you have submitted the form, you will receive a confirmation email.
Registering your product allows Earthing to keep track of your purchase and to notify you of any important updates or promotions. It also helps Earthing to provide you with the best possible customer service experience.
By registering your Earthing product, you are taking advantage of a valuable service that ensures you get the most out of your purchase. It’s a simple step that can save you time and hassle in the long run.
Earthing Product Authenticity
Ensuring the authenticity of your Earthing products is crucial for maximizing their effectiveness and safety. Look for the Earthing logo, which is a registered trademark and a guarantee of genuine quality. The logo should be prominently displayed on the packaging and the product itself;
Be wary of products claiming to be “Earthing” or “grounding” without the official logo. These products may not meet the same rigorous standards of quality and safety as genuine Earthing products.
Purchasing from reputable retailers and distributors is another way to ensure authenticity. Always check the seller’s website and reviews to confirm their legitimacy. If you have any doubts about the authenticity of a product, contact Earthing directly for verification.
By choosing genuine Earthing products, you’re investing in your health and well-being. You’re also supporting a company committed to providing high-quality, safe, and effective grounding solutions.
Earthing Installation
Proper installation is essential for ensuring your Earthing products function effectively and safely. While many Earthing products are designed for easy setup, some may require professional installation, particularly for larger or more complex systems. Always consult the user manual for specific installation instructions for your product.
For example, when installing an Earthing sheet, it’s crucial to ensure the sheet is placed on a conductive surface, such as a concrete floor, and that the grounding cord is properly connected to a grounded outlet. If you’re unsure about the grounding status of your outlets, use a simple outlet checker available at most hardware stores.
If you’re dealing with electrical work, it’s always advisable to consult a qualified electrician. They can ensure the installation meets safety standards and complies with local building codes. Remember, a properly installed Earthing system can provide numerous health benefits, so taking the time to ensure a safe and effective installation is paramount.
Earthing System Considerations
Before installing an electrical earthing system, several factors must be considered to ensure that the system is safe and reliable. Some of these factors include the soil resistivity, the earthing system type, the earthing conductors size, and the earth electrodes location.
Soil resistivity is a measure of how well the soil conducts electricity. Soil with high resistivity will require a larger earthing system to achieve the desired level of grounding. The type of earthing system chosen will depend on the specific application and the local building codes.
The size of the earthing conductors must be sufficient to carry the fault current without overheating; Finally, the earth electrodes should be located in an area where the soil resistivity is low and where they will not be disturbed by excavation or other activities.
Earthing Product Setup
Setting up Earthing products is generally straightforward. Most products come with clear instructions, and many have helpful videos available online. For instance, the Better Earthing Underlays do not require buckles or straps; simply follow the instructions in the Set-Up Guide and watch the accompanying video.
For other products, like grounding sheets, the setup might involve connecting a grounding cord to the item and plugging it into a grounded outlet. Always ensure that your outlet is grounded using a simple outlet checker available at your local electrical supply or hardware store.
Some Earthing products might have specific installation requirements. For example, the Argon enclosure requires verification of the electrical connection after wiring by using a resistance meter between the case PE wire and J4 PE terminal while J4 PE wire is not connected. Always consult the product manual for detailed setup instructions.
Earthing Warranty Service
Earthing products typically come with a one-year warranty against manufacturer defects. If you encounter an issue with your Earthing product within the warranty period, you can reach out to the manufacturer for assistance. For example, Better Earthing offers a two-year repair or replace warranty on their genuine Earthing products, covering defects that may inhibit the product’s Earthing effectiveness.
To initiate a warranty claim, you’ll usually need to contact the manufacturer’s customer support. They will provide you with instructions on how to proceed, which may include obtaining an RMA (Return Merchandise Authorization) number. The RMA number is essential for the return process and should be clearly written on the outside of the box containing the returned product.
Depending on the specific warranty terms, the manufacturer may offer a replacement or repair for the defective product. It’s always advisable to keep your purchase receipt and any relevant documentation as proof of purchase to facilitate the warranty process.
Earthing Product User Guides
Earthing products typically come with comprehensive user guides that provide detailed instructions on how to properly set up and use the product. These guides are designed to maximize the benefits of grounding and ensure safe and effective use. For instance, the user guide for Groonie Earthings earthing products offers clear instructions for setting up switches and provides essential information regarding warranty, safety, regulatory, and environmental notices.
The user guides often include step-by-step instructions for setting up the product, including connecting the grounding cord, placing the grounding sheet or mat, and ensuring proper electrical connections. They may also provide guidance on how to maintain the product, ensuring its longevity and effectiveness.
In addition to written instructions, some manufacturers may provide accompanying videos or online resources that offer visual demonstrations of how to use the Earthing product. Always refer to the user guide for specific instructions tailored to your particular Earthing product.
Earthing System Installation Criteria
Installing an earthing system for an electrical installation requires careful consideration of several criteria to ensure safety and reliability. These criteria include⁚
- Soil Resistivity⁚ The electrical conductivity of the soil plays a crucial role in determining the effectiveness of the earthing system. Soil with high resistivity will require more extensive earthing arrangements to achieve the desired level of grounding.
- Earthing System Type⁚ Different types of earthing systems exist, each with its own characteristics and suitability for specific applications. Factors like the size of the installation and the nature of the electrical load should be considered when choosing the appropriate earthing system.
- Earthing Conductors Size⁚ The size of the earthing conductors must be adequate to handle the potential fault currents without excessive voltage drops or overheating. The choice of conductor size depends on the expected fault current and the distance from the earthing electrode.
- Earth Electrodes Location⁚ The location of the earth electrodes is crucial for minimizing resistance and ensuring effective grounding. Factors like proximity to other structures and potential sources of interference should be considered.
These criteria are essential for ensuring a safe and effective earthing system that protects both people and equipment from electrical hazards.